• Why Choose CollabNet for Subversion Support

    green check bullet Subversion Founder

    Nobody knows more about Subversion than CollabNet. We founded the open source project more than 10 years ago, and we continue to demonstrate our commitment to the application and the user community. Project Leaders of Subclipse, AnkhSVN projects are part of our Core Engineering Team. CollabNet offers certified binaries, and now with Subversion Edge, we offer a certified stack that includes Apache and ViewVC. We’ve simplified Subversion installation and configuration. We have the largest active group of Subversion committers on staff.

    green check bullet SVN Committers in our Engineering team for support

    Our support team lives and breathes Subversion. We work with the application every day, and we listen to what users have to say. Our commits are meant to continuously improve the code, and allow efficiencies for all users. If you have an issue or bug, there is no resource better qualified to solve it than a CollabNet engineer.

    green check bullet Dedicated Subversion Support Team

    As part of our service offering, we make available a dedicated support team. In addition, you can purchase our Dedicated Support Advisor service, whereby you receive a dedicated resource to manage all your support issues to resolution.

    green check bullet Global Coverage

    No matter where you are, we have a team ready and available to assist you. CollabNet has a global presence, with teams in the United States, Europe, China, Japan, Korea, and India.

    green check bullet Certified Subversion Binaries

    CollabNet recently announced the availability of Subversion Edge, a certified stack that includes Apache and ViewVC. We’ve simplified Subversion installation and configuration by adding an intuitive web user interface.

    green check bullet All Clients supported [Subclipse, TortoiseSVN and AnkhSVN]

    CollabNet Subversion works with any environment, with any third party tool you choose to use. We support all clients, and you can rest assured that your support engineer will be familiar with all components of your system.

    green check bullet P1 – point contact assigned till issue resolved

    You will find our SLAs to be aggressive. For any P1 issue, you will be assigned a point of contact to facilitate communication until the issues is resolved to your satisfaction.

    green check bullet System Configuration Check

    As an optional service, you can request a system configuration check & get our expert advice on recommended hardware.

    green check bullet Community resources

    Some of our best resources exist in the knowledge base that our community is known and respected for. Have a question, want some advice, need online training? Check out our user forums. See what the community has to offer at http://www.open.collab.net/community



  • CollabNet Purchase Support

    Looking for ScrumWorks or Codesion Support?

    Codesion and ScrumWorks are now a part of CollabNet. Find out more about Support options.

    Support options for Codesion
    Support options for ScrumWorks

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