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CollabNet4Salesforce.com CRM
CollabNet4Saleforce.com seamlessly combines Salesforce.com CRM with the industry’s leading distributed software development platform: CollabNet SourceForge Enterprise. With CollabNet4Salesforce.com, any member in Technical Support, Services, Sales, or Marketing can gain real-time visibility into customer cases that need involvement from Development and can collaborate on resolving customer issues.
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CollabNet4Salesforce.com CRM provides real-time updates from the Development Team on the status of the case resolution.
Send a case to CollabNet SourceForge Enterprise button and updates are automatically synchronized.
The CollabNet CollabNet SourceForge Enterprise Tracker summary page shows a filterable list of your artifacts. You can define your own columns, and save filters that show the information you frequently access.
The CollabNet CollabNet SourceForge Enterprise reporting engine gives managers the ability to set up Tracker and task reports and save them for use at any time.
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