CollabNet4Salesforce.com CRM

Cross-Company Development Visibility

CollabNet and Salesforce.com have created a solution that brings together software development and customer service processes. CollabNet4Salesforce associates customer cases in the Salesforce CRM system with development artifacts, such as defects, in CollabNet SourceForge Enterprise.

With CollabNet4Salesforce.com, as the Development team works on the issues, their changes are automatically updated to the case in Salesforce CRM, thus providing complete transparency for all stakeholders , including customers, the customer relationship manager, the Business team, and the entire Software Development team.

Distributed Development Collaboration

CollabNet4Salesforce.com leverages CollabNet SourceForge Enterprise . Built around Subversion, CollabNet SourceForge Enterprise provides application lifecycle management, secure project workspaces, integrated software configuration management, change management, project management, and collaboration tools, all within a single platform that provides unmatched flexibility and extensibility.

Key Features

• Integrated Case and Issue Management with Development
• Distributed Software Configuration Management using CollabNet Subversion
• Enhanced productivity with issue tracking, collaboration tools, file release management, and project management functionality, all accessible via your favorite Web browser or Eclipse IDE.
• Improved Project Visibility and Governance with Application Lifecycle Management (ALM).